AyudaNYC
Support - Frequently Asked Questions (FAQ)
1. What is AyudaNYC?
In an effort to gather all information in one place for compas to easily access, AyudaNYC is intended to be a single resource for everyone who needs access to food, shelter, clothing, and medical assistance. It is maintained and updated by volunteers at South Bronx Mutual Aid and the Mutual Aid Collective.
2. Is AyudaNYC available in multiple languages?
Yes. Currently AyudaNYC supports English, Spanish, French, Portuguese, and Arabic.
3. How can I find food, shelter, other resources through AyudaNYC, and is there an option to view these resources on a map?
To find resources using AyudaNYC, open the app and tap on the corresponding button for the type of resource you're looking for. Each button leads to a list of available resources, including food banks, shelters, clinics, hospitals, healthcare services, etc. By tapping on each listing, you can view detailed information such as the address, phone number, and the specific services offered. There is also an option on the list page of each resource category to view the resources on a map.
5. What is mutual aid?
Mutual aid is cooperation between neighbors for the sake of the common good, a form of caring for one another. It is different from charity. Mutual Aid is a form of building and advocating for community wellbeing.
6. Who is South Bronx Mutual Aid?
South Bronx Mutual Aid is a volunteer group of neighbors helping neighbors. We believe in the inherent dignity of all people and seek to support our community in solidarity with each other. We recognize that many of our neighbors have not been able to sufficiently get support for their needs, such as food, clothing, personal care items, housing, and legal support, to name a few. We believe in serving all populations in our community and provide what we can, when we can, to all.
7. I need more help. How can I contact you?
If you have any additional questions or need further support, you can contact us at `admin [at] temporeon [dot] com` or `info [at] southbronxmutualaid [dot] com`